The Below Agreement

These website terms and conditions of use (“Terms”) govern your use of this Website (“the Site”), please read them carefully. By using, viewing, transmitting, caching, storing or otherwise utilizing the Site, the services or functions offered in or by the Site and/or the contents of the Site in any way, you have agreed to each and all of the terms and conditions set forth below. If you do not accept these Terms then you must cease to use this Website immediately.

Information About Us

This Site is operated by Shuttle Africa Ltd (trading as Shuttle, a company in Kenya. Unless otherwise stated to the contrary, references to Shuttle are to Shuttle Africa Ltd.

Shuttle Africa Ltd aims to provide you with an online booking and reservation website for various products like holiday transfers, golf courses and accommodation. Please note that, as described further below, Shuttle Africa Ltd acts as an agent on behalf of the third party providers for which it offers a product or services. Any reservations you make on this Site will be directly with the third party provider whose products or services you are booking.


If you have any questions, please contact


Validity of the Agreement

If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. Failure by either Shuttle and Shuttle Africa Ltd or you to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.


Privacy Policy

The information that you provide about yourself to Shuttle will only be used by Shuttle     and Shuttle Africa Ltd in accordance with every individual site Privacy Policy.


Your Age and Responsibility

You represent and warrant that you are at least 18 years of age and possess the legal right and ability to enter into these Terms and to use this Site in accordance with the terms and booking conditions herein.


Proprietary Rights

Information contained on the Shuttle and Shuttle Africa Ltd Site concerning any products and services (including but not limited to Shuttle and Shuttle Africa Ltd products) may only be applicable in certain areas. You acknowledge and agree that all materials contained in the Site and provided to you during your use of the Site (“Content”) are the property of Shuttle and Shuttle Africa Ltd. You may retrieve and display Content from the Site on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to a network) solely for your personal, non-commercial use. You agree not to copy, modify, distribute, sell or create derivative works based on any of the Content.


The Services of Shuttle

Shuttle and Shuttle Africa Ltd provides information concerning the price and availability of products, together with a range of other information on behalf of third party providers of such products to assist in making a transfer reservation. Prices, restrictions and availability of goods and services from such third party providers may change without notice and reservations are subject to applicable taxes and fees. Any reservations you make on this Site will be directly with the third party provider and will be subject to any terms and conditions applicable to that third party provider. Unless otherwise agreed or specified, Shuttle and Shuttle Africa Ltd does not charge Users any fee for the provision of its booking and reservation services.


Content Disclaimer

The Content is intended for entertainment, information and booking purposes only. While Shuttle together with third parties who supply information which is available on the Site will make all reasonable efforts to verify that the information presented on Shuttle and Shuttle Africa Ltd is accurate and current, Shuttle and Shuttle Africa Ltd makes no express or implied warranties about the information, the services, or any other element of the Site. The views and opinions expressed on Shuttle and Shuttle Africa Ltd are not necessarily those of Shuttle and Shuttle Africa Ltd. The provision of incomplete or inaccurate information by users of the Site may result in the delay or cancellation of reservations by Shuttle and Shuttle Africa Ltd. We shall not be liable for transmission errors or for delays/cancellation of reservations or any other acts or omissions of featured third party providers.


Contract to Purchase Products and Services

Please note that Shuttle Africa Ltd acts as an agent on behalf of the third party providers for which it offers a product or services. Any reservations you make on this Site will be directly with the third party provider whose products or services you are booking. If you use the Shuttle and Shuttle Africa Ltd online booking facility on the Site particular booking conditions regarding availability, prices and cancellation may apply to each rate quoted and you should read carefully the rate details that are provided before proceeding to the “confirm or finalize” section. Any special needs must be notified to the third party provider in advance. Some third party providers may have additional terms and conditions which you should read carefully. Shuttle and Shuttle Africa Ltd sole responsibility to you in providing the on-line reservation service is to pass your reservation details entered on the Site to the Third Party responsible for providing your Transfer. Shuttle and Shuttle Africa Ltd shall not accept any liability for any loss or damage you may suffer or incur as a result of the incorrect processing of your reservation details by the third party provider to you or the service provided to you by the third party provider.


User Conduct

The booking system on the Site is provided solely to permit users of the Site to determine the availability of products and services and to make legitimate reservations or otherwise transact business with third party providers, and for no other purposes. You agree to abide by the booking conditions of purchase of any third party provider, which are notified to you before you make such purchase. The name, address and other information (including payment data if applicable) that you provide via this Site, together with information regarding the manner in which you use this Site will be used by Shuttle and Shuttle Africa Ltd in accordance with the Privacy Policy of every site. You agree not to use the Site to: a) upload, post or e-mail any content onto the Site; b) transmit any material that contains software viruses or any other computer codes, files or programs; or c) interfere with or disrupt the Site or servers or networks connected to the Site.



As a condition of use of this Site, you agree to indemnify Shuttle its officers, agents, suppliers and other partners from and against any and all liabilities, expenses (including reasonable legal fees) and damages arising out of claims resulting from any material you post to or transmit through the Site including claims for Intellectual Property right infringement or defamation.


Limitation of Liability and Disclaimer

Shuttle DOES NOT GUARANTEE THE ACCURACY, AVAILABILITY, TIMELINESS, COMPLETENESS, PERFORMANCE OR FITNESS FOR A PARTICULAR PURPOSE OF THE SITE OR ANY PART OF THE SITE. ALL IMPLIED WARRANTIES ARE EXCLUDED FROM THESE TERMS TO THE EXTENT THAT THEY MAY BE EXCLUDED AS A MATTER OF LAW. ADDITIONALLY, Shuttle and Shuttle Africa Ltd MAKES NO WARRANTY THAT THE SITE IS FREE FROM INFECTION BY VIRUSES. To the extent permitted by law, Shuttle and Shuttle Africa Ltd WILL NOT BE LIABLE FORANY DIRECT, INDIRECT, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA, GOODWILL OR PROFITS) ARISING IN CONTRACT, TORT OR OTHHERWISE FROM YOUR USE OF OR INABILITY TO USE THE SITE OR ANY CONTENT OF THE SITE. THESE LIMITATIONS ARE FUNDAMENTAL TERMS OF THIS AGREEMENT AND THE SITE WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS. The Site may contain links to other Internet sites, either directly or through frames and, where possible, we will make clear where such links are being made. Those sites are provided by independent third parties and Shuttle is not responsible for their availability or content. Notwithstanding the provisions of this section, Shuttle and Shuttle Africa Ltd liability will not be limited in the case of death or personal injury directly caused by Shuttle and Shuttle Africa Ltd negligence or for any other liability which cannot be excluded by law.

Offers and Promotions

Shuttle may make information available on the Site regarding specific services, offers or promotions which Shuttle and Shuttle Africa Ltd and certain transfer or golf services providers are conducting (“Offers”). Any such Offer is subject to the specific terms, conditions and restrictions listed on the Site in connection with such Offer. Each Offer is void where prohibited by law. Please refer to and read carefully the terms of use, booking conditions and restrictions included on the Site in connection with each particular Offer.


Advertising and Sponsorship

Part of the Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with relevant law. Shuttle and Shuttle Africa Ltd does not endorse the products and/or services advertised and are not liable or responsible for any error or inaccuracy in advertising or sponsorship material.


Law and Jurisdiction

These Terms shall be governed by, and construed in accordance with, Kenyan law. We both agree that the Courts of Kenya shall have the exclusive jurisdiction to determine any disputes, which may arise out of, under, or in connection with this agreement.

Changes to these Terms

Due to its policy of updating and improving the site, Shuttle may wish to change these Terms (including those relating to your use of the Content). When terms are changed, Shuttle and Shuttle Africa Ltd will notify you by indicating on the home page of the Site when they were last modified. It is, therefore, important that each time you log in you check to see whether there is a notification of a change to the Terms. If you use the Site after Shuttle and Shuttle Africa Ltd has published and notified you of the changes, you agree to be bound by those changes. If you do not agree to be bound by those changes, you should not use the Site. These Terms were last updated in September 2017.